By placing an order, you agree to our shipping terms. For assistance, contact [email protected].

Order Processing

• Orders are processed within 1–3 business days (excluding weekends and holidays).
• High-volume periods may cause slight delays.

Shipping Methods & Delivery

Delivery times begin after your order has shipped.

Tracking & Shipment Confirmation

• A tracking number is emailed once your order ships.
• Updates may take up to 48 hours to appear.
• No tracking info after 3 business days? Contact us.

Shipping Destinations & Restrictions

• We ship worldwide unless restricted by carriers or local regulations.
• You will be notified at checkout if your location cannot be served.

International Orders

• Customers are responsible for customs, duties, and taxes.
• These charges are not included in product prices or shipping fees.
• Customs processing may delay delivery.

Damages, Lost, or Delayed Packages

• Inspect your package upon delivery. Report damage immediately with photos.
• Contact us within 48 hours for damaged, defective, or incorrect items.
• For lost or delayed packages, we can assist with carrier investigations.

Contact Us

• Email: [email protected]
• Address: 1425 6th Ave, New York, NY 10019, USA
• Support Response Time: 24–48 business hours